FAQ
Questions? We’ve got answers.
Find answers about getting started, VEYRA wellness programs, orders, billing, your account, and the Partner Program.
Getting Started
Getting Started
VEYRA MEDS is a wellness platform designed to make it easier to explore personalized wellness options, select a program that fits your goals, and manage your journey in one connected experience.
Select Start My Journey and complete the assessment. Your responses help guide the experience and show you the programs or wellness options available through VEYRA MEDS.
The assessment is designed to be simple and convenient. Most people can complete it in just a few minutes.
You’ll continue through the VEYRA journey based on your responses and the options available to you. Follow the on-screen steps to review your results and continue.
Programs & Wellness
Programs & Wellness
No. VEYRA MEDS is designed around broader wellness goals. Available categories may include weight management, hair and skin, hormonal health, energy and performance, strength and recovery, and wellness and longevity.
Start with the VEYRA assessment and review the options presented for your goals. Product and program information is also available throughout the Wellness experience to help you compare available choices.
Yes. You can browse the Wellness page, explore available categories, review product information, and use VEYRA’s health calculators before deciding how you want to continue.
Absolutely. Wellness is a journey. Your goals, preferences, and needs may evolve, and your VEYRA experience is designed to help you stay connected to your progress over time.
Orders & Delivery
Orders & Delivery
When applicable, order and shipping updates will be provided using the contact information associated with your account.
Address changes should be made as early as possible through the available account or support options. Once an order has entered fulfillment or shipping, changes may no longer be possible.
VEYRA MEDS is designed with privacy in mind. Packaging and delivery experiences are intended to be professional and discreet.
Contact VEYRA MEDS using the support options provided on the website or in your account so the issue can be reviewed.
Membership & Billing
Membership & Billing
If you enroll in a recurring program, the payment method associated with your account is charged according to the billing schedule presented during enrollment.
Use the available billing options in your account when enabled. If you need additional help, contact VEYRA MEDS for assistance.
VEYRA MEDS may notify you and provide an opportunity to update your payment information so your account can remain current.
Cancellation requests must be submitted according to the current VEYRA MEDS cancellation policy. Use the contact or support options provided on the website for assistance.
Account & Support
Account & Support
Select Login from the VEYRA MEDS website and use the email address and credentials associated with your account.
Use the password-reset option on the login screen and follow the instructions sent to your account email.
Available profile, billing, shipping, and account settings can be managed through your account where enabled. Contact VEYRA MEDS if you need additional assistance.
Use the Contact page or email info@veyrameds.com. Additional support options may also be available through your account.
Partner Program
Partner Program
The Partner Program allows eligible participants to share VEYRA MEDS and earn commissions on qualifying referred enrollments according to the Partner Program Terms.
There is currently $0 to join, with no startup cost, membership fee, or inventory requirement.
Eligible partners earn a one-time Fast Start Bonus when a referred client successfully enrolls: $25 for founding enrollments 1–100, then $50 for qualifying enrollments 101+ — never both for the same enrollment. Founding terms and limits apply, subject to the Partner Program Terms.
Qualifying recurring commission rates range from 5% to 20% based on the partner’s applicable tier and active paid-referral count, subject to the Partner Program Terms.
Partner-account features are designed to provide visibility into referral activity, applicable commissions, tier progress, and payout information as those features become available.
STILL NEED HELP?
We’re here to help you find your next step.
Visit our Contact page for additional help with your VEYRA MEDS experience.