FAQ

Questions? We’ve got answers.

Find answers about getting started, VEYRA wellness programs, orders, billing, your account, and the Partner Program.

VEYRA MEDS help center — 3D support and questions visual

Getting Started

Getting Started

VEYRA MEDS is a wellness platform designed to make it easier to explore personalized wellness options, select a program that fits your goals, and manage your journey in one connected experience.

Select Start My Journey and complete the assessment. Your responses help guide the experience and show you the programs or wellness options available through VEYRA MEDS.

The assessment is designed to be simple and convenient. Most people can complete it in just a few minutes.

You’ll continue through the VEYRA journey based on your responses and the options available to you. Follow the on-screen steps to review your results and continue.

Programs & Wellness

Programs & Wellness

No. VEYRA MEDS is designed around broader wellness goals. Available categories may include weight management, hair and skin, hormonal health, energy and performance, strength and recovery, and wellness and longevity.

Start with the VEYRA assessment and review the options presented for your goals. Product and program information is also available throughout the Wellness experience to help you compare available choices.

Yes. You can browse the Wellness page, explore available categories, review product information, and use VEYRA’s health calculators before deciding how you want to continue.

Absolutely. Wellness is a journey. Your goals, preferences, and needs may evolve, and your VEYRA experience is designed to help you stay connected to your progress over time.

Orders & Delivery

Orders & Delivery

When applicable, order and shipping updates will be provided using the contact information associated with your account.

Address changes should be made as early as possible through the available account or support options. Once an order has entered fulfillment or shipping, changes may no longer be possible.

VEYRA MEDS is designed with privacy in mind. Packaging and delivery experiences are intended to be professional and discreet.

Contact VEYRA MEDS using the support options provided on the website or in your account so the issue can be reviewed.

Membership & Billing

Membership & Billing

If you enroll in a recurring program, the payment method associated with your account is charged according to the billing schedule presented during enrollment.

Use the available billing options in your account when enabled. If you need additional help, contact VEYRA MEDS for assistance.

VEYRA MEDS may notify you and provide an opportunity to update your payment information so your account can remain current.

Cancellation requests must be submitted according to the current VEYRA MEDS cancellation policy. Use the contact or support options provided on the website for assistance.

Account & Support

Account & Support

Select Login from the VEYRA MEDS website and use the email address and credentials associated with your account.

Use the password-reset option on the login screen and follow the instructions sent to your account email.

Available profile, billing, shipping, and account settings can be managed through your account where enabled. Contact VEYRA MEDS if you need additional assistance.

Use the Contact page or email info@veyrameds.com. Additional support options may also be available through your account.

Partner Program

Partner Program

The Partner Program allows eligible participants to share VEYRA MEDS and earn commissions on qualifying referred enrollments according to the Partner Program Terms.

There is currently $0 to join, with no startup cost, membership fee, or inventory requirement.

Your first referral reward is a one-time $50 Fast Start Bonus. The bonus is confirmed after your referred program client successfully completes their second monthly payment. Beginning with that second payment, you also earn your regular tier commission on each successful monthly program payment, paid one month in arrears. Applies to qualifying VEYRA Core, Accelerate and Max program referrals — one bonus per qualified new program client. The bonus and tier commissions apply to qualifying program referrals. Shipping, taxes, complimentary accounts, self-referrals, duplicate enrollments, failed payments, refunds, disputes and chargebacks do not qualify. (Catalog product orders earn a separate flat 5% product commission — see the next question.) Subject to the Partner Program Terms.

How does program introductory pricing work?

Introductory pricing applies to your first monthly program payment. Beginning with your second monthly payment, regular program pricing applies for the remainder of your six-month program. Expedited Shipping & Handling is billed separately at $40 monthly.

Yes. Eligible catalog orders — supplements and standalone products — earn a flat 5% product commission on the product subtotal actually collected. Shipping and taxes are never part of the calculation. The flat 5% does not change with your program commission tier, and no Fast Start Bonus applies to product orders. Your product commission becomes payable once the order ships and is paid one month in arrears through the normal payout cycle. Repeat orders can earn it again while your referral attribution remains valid. Subject to the Partner Program Terms.

Qualifying recurring commission rates range from 5% to 20% based on the partner’s applicable tier and active paid-referral count, subject to the Partner Program Terms.

Partner-account features are designed to provide visibility into referral activity, applicable commissions, tier progress, and payout information as those features become available.

STILL NEED HELP?

We’re here to help you find your next step.

Visit our Contact page for additional help with your VEYRA MEDS experience.

CONTACT VEYRA →