Terms & Conditions

1. ELIGIBILITY

You must be at least 18 years old and legally capable of entering into a binding agreement to use VEYRA MEDS services.

You agree to provide accurate, current, and complete information. You may not create an account for another person, misrepresent your identity, or use the services for an unlawful or unauthorized purpose.

Access to particular services may depend on your age, location, health information, eligibility, availability, or other applicable requirements.

2. VEYRA MEDS SERVICES

VEYRA MEDS provides a digital wellness platform through which eligible users may access wellness information, assessments, tools, programs, support resources, and, where available, services involving independent licensed professionals and third-party service partners.

Availability may vary according to location, eligibility, professional judgment, operational capacity, and applicable law.

Submitting an assessment, creating an account, making a payment, or receiving a preliminary result does not guarantee acceptance into a program or access to any particular product, service, or treatment plan.

VEYRA MEDS may update, modify, suspend, or discontinue a feature or service when reasonably necessary for legal, safety, security, clinical, technical, or operational reasons.

3. NO EMERGENCY SERVICES

VEYRA MEDS does not provide emergency services.

Do not use the website, contact form, email, text messaging, chat, or account portal for an emergency.

If you believe you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room.

Automated safety messages, routing tools, or support alerts are not substitutes for emergency care and do not guarantee that a message will be reviewed immediately.

4. HEALTH AND WELLNESS INFORMATION

Website content, calculators, assessment results, educational materials, graphics, program descriptions, and automated communications are provided for general informational purposes.

They are not a diagnosis, individualized medical advice, or a substitute for consultation with a qualified healthcare professional.

Do not begin, stop, or change your care plan based solely on website content, calculator results, marketing materials, or an automated support response. Questions involving symptoms, side effects, health conditions, or changes to your care plan should be directed to your primary care physician or the appropriate licensed professional.

Health calculators provide estimates only. Results may be incomplete or inaccurate because of individual health conditions, body composition, activity levels, entered information, or other factors. Calculator results should not be treated as a diagnosis or guaranteed recommendation.

5. PROFESSIONAL REVIEW AND ELIGIBILITY

Where a service involves professional evaluation, all eligibility and care decisions are made by the applicable independent licensed professional using their professional judgment.

VEYRA MEDS does not direct or override independent professional judgment. A requested service or care plan may be declined, delayed, modified, or determined to be inappropriate.

Users must provide complete and truthful information. Withholding material health information or submitting inaccurate information may affect safety, eligibility, or the services available.

An established professional relationship, if applicable, begins only after the required evaluation and acceptance process has been completed. Website browsing, account creation, payment, or an automated assessment alone does not create that relationship.

6. ACCOUNTS AND SECURITY

You are responsible for safeguarding your login credentials and restricting access to your account and devices.

You agree to notify VEYRA MEDS promptly if you believe your account has been accessed without authorization or your credentials have been compromised.

You may not:

• Share or sell account access.
• Attempt to access another person’s account.
• Circumvent eligibility, identity, security, or geographic controls.
• Upload malicious code or interfere with website operations.
• Scrape, copy, reverse engineer, or misuse the services.
• Submit false, fraudulent, threatening, abusive, or unlawful content.

VEYRA MEDS may restrict or suspend access when reasonably necessary to investigate suspected fraud, misuse, security threats, legal violations, or risks to users or the platform.

7. PRICING, PAYMENTS, AND AUTHORIZATION

Prices, program durations, included services, billing schedules, and applicable fees are displayed during enrollment or checkout.

You are responsible for reviewing the complete price and billing terms before submitting payment.

By providing a payment method and completing checkout, you authorize VEYRA MEDS and its payment processor to charge the disclosed amount, including applicable taxes, shipping charges, and recurring charges that you expressly approve.

You represent that you are authorized to use the payment method provided.

Payment processing may be performed by third-party providers. VEYRA MEDS may not receive or store complete payment-card information.

If a payment fails, access to unpaid services may be delayed or suspended. VEYRA MEDS may contact you to update your payment method, but will not impose an undisclosed charge.

8. RECURRING BILLING

If you select a monthly or automatically renewing plan, the recurring amount, billing frequency, program duration, renewal terms, and cancellation method will be disclosed before purchase.

By completing enrollment, you expressly authorize recurring charges according to the terms displayed at checkout until the applicable plan ends or is canceled in accordance with the disclosed cancellation policy.

You are responsible for maintaining a valid payment method.

VEYRA MEDS will not materially increase a recurring charge or alter the billing frequency without any notice or consent required by applicable law.

9. CANCELLATIONS AND REFUNDS

Cancellation and refund eligibility depend on the program, product, service status, fulfillment status, and terms disclosed at checkout.

No refunds will be issued once a product has shipped. Any rights, remedies, replacements, or refunds required by applicable law are preserved, including where legally required for incorrect, damaged, defective, or undeliverable products.

To request cancellation, contact VEYRA MEDS through the authenticated account portal, the Contact page, or info@veyrameds.com.

Submitting a cancellation request does not retroactively reverse charges that were properly incurred before the cancellation became effective.

VEYRA MEDS will process eligible cancellation and refund requests according to the terms presented when the purchase was made and applicable law.

Any nonrefundable charge, minimum commitment, advance-cancellation requirement, or limitation must be clearly disclosed before purchase to be enforceable as part of the transaction.

Stopping a payment through a bank or payment provider does not itself cancel an account or resolve an outstanding contractual obligation. However, nothing in these Terms limits rights that cannot legally be waived.

10. FULFILLMENT, SHIPPING, AND DELIVERY

Where physical products or supplies are included, delivery estimates are estimates and are not guaranteed.

Delays may occur because of eligibility review, inventory, weather, carrier operations, address errors, legal restrictions, or circumstances outside VEYRA MEDS’ reasonable control.

You are responsible for providing a complete and accurate delivery address and promptly reporting delivery problems.

Risk, replacement, reshipment, temperature-control, damaged-item, and return decisions are governed by the applicable fulfillment policy and circumstances of the order.

Do not use any item that appears damaged, tampered with, contaminated, incorrectly labeled, or intended for another person. Contact support for assistance.

11. COMMUNICATIONS

You agree that VEYRA MEDS may send communications necessary to administer your account, process transactions, address security, provide support, and deliver requested services.

Marketing emails and text messages will be sent only as permitted by applicable law. Consent to receive marketing messages is not a condition of purchasing services unless clearly stated and legally permitted.

You may unsubscribe from promotional emails through the unsubscribe link and opt out of promotional text messages by replying STOP.

Message and data rates may apply. Message frequency may vary.

Email, text, chat, and website forms are not appropriate for emergencies.

12. PRIVACY

Your use of the services is subject to the VEYRA MEDS Privacy Policy.

Where information is maintained by a HIPAA-regulated healthcare provider or business associate, an applicable Notice of Privacy Practices may also govern that information.

Do not submit passwords, Social Security numbers, complete payment-card numbers, or unrelated sensitive documents through ordinary email or general chat.

13. THIRD-PARTY SERVICES

VEYRA MEDS may use or link to third-party services, including payment processors, hosting providers, communication platforms, independent professionals, laboratories, pharmacies, fulfillment providers, and other service partners.

Third parties may maintain separate terms and privacy practices. VEYRA MEDS is not responsible for a third party’s independent acts, omissions, availability, or policies, except to the extent responsibility cannot be excluded under applicable law.

A link to a third-party service does not necessarily constitute endorsement of all content, statements, or practices associated with that service.

14. INTELLECTUAL PROPERTY

The VEYRA MEDS name, official logo, website design, graphics, text, software, workflows, and other original materials are owned by or licensed to VEYRA MEDS and are protected by applicable intellectual-property laws.

You receive a limited, personal, nonexclusive, nontransferable, and revocable right to access the services for their intended personal use.

You may not reproduce, distribute, sell, license, modify, publish, create derivative works from, or commercially exploit VEYRA MEDS content without prior written permission.

15. USER CONTENT

You retain ownership of information, messages, photographs, documents, and other content you submit.

You grant VEYRA MEDS a limited right to host, process, reproduce, and transmit that content only as reasonably necessary to provide services, administer your account, maintain records, protect the platform, and satisfy legal obligations.

You represent that you have the right to submit the content and that doing so does not violate another person’s rights or applicable law.

Do not submit content belonging to another person without lawful authorization.

16. PROHIBITED CONDUCT

You may not use the services to:

• Violate any law or regulation.
• Commit fraud or impersonate another person.
• Obtain services through false or misleading information.
• Harass, threaten, exploit, or harm another person.
• Upload malware or interfere with system security.
• Test system vulnerabilities without written authorization.
• Collect information about other users.
• Resell services or content without authorization.
• Use automated systems to scrape or overload the website.
• Submit unlawful, infringing, or deceptive content.

17. NO GUARANTEED OUTCOMES

Individual experiences and outcomes vary.

VEYRA MEDS does not guarantee eligibility, availability, approval, specific health or wellness outcomes, weight change, appearance, performance, earnings, or other individual results.

Testimonials, illustrations, AI visualizations, examples, projections, and educational content do not guarantee that another person will have the same experience or result.

18. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the website and services are provided on an “as available” basis.

VEYRA MEDS does not guarantee that every feature will always be uninterrupted, error-free, secure, or available in every location.

Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded.

19. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, VEYRA MEDS will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of or inability to use the website or services.

Nothing in these Terms limits liability that cannot legally be limited, including liability arising from fraud, willful misconduct, or other categories protected by applicable law.

Because some jurisdictions do not allow certain limitations, part of this section may not apply to you.

20. INDEMNIFICATION

To the extent permitted by law, you agree to be responsible for losses, claims, or expenses resulting from your unlawful misuse of the services, violation of these Terms, infringement of another person’s rights, or fraudulent information you submit.

This obligation does not apply to losses caused by VEYRA MEDS to the extent responsibility cannot lawfully be transferred.

21. SUSPENSION AND TERMINATION

You may stop using the website at any time, subject to outstanding payment, program, cancellation, and record-retention obligations.

VEYRA MEDS may suspend or terminate access for fraud, unlawful conduct, material violation of these Terms, security threats, nonpayment, or conduct presenting a risk to users or the platform.

Termination does not eliminate obligations that arose before termination.

22. CHANGES TO THESE TERMS

VEYRA MEDS may update these Terms to reflect changes in services, operations, or applicable requirements.

The revised Terms will display an updated date. When legally required, VEYRA MEDS will provide additional notice or obtain consent before materially revised Terms apply.

Continued use after an effective update constitutes acceptance only to the extent permitted by applicable law.

23. SEVERABILITY AND NO WAIVER

If any provision is found unenforceable, the remaining provisions will continue to apply to the extent legally permitted.

Failure to enforce a provision once does not waive the right to enforce it later.

24. GOVERNING TERMS

These Terms, the Privacy Policy, checkout disclosures, and any program-specific terms presented and accepted during enrollment constitute the applicable agreement concerning the services.

If program-specific or checkout terms conflict with these general Terms, the more specific terms will control for that transaction, subject to applicable law.

These Terms and any disputes arising from them are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles, except where applicable law requires otherwise.

No mandatory-arbitration, jury-waiver, or class-action-waiver provision is included in this interim version. Those provisions require review and approval by qualified legal counsel.

25. CONTACT US

Questions about these Terms may be directed to:

Use the subject line “Terms & Conditions Question.”

These interim Terms should be reviewed by qualified legal counsel as VEYRA MEDS services, vendors, program terms, and operating jurisdictions develop.